Bill Pay & popmoney™

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Support

Online Banking Support Telephone:

844.231.6818

M-F – 9 a.m. to 5:30 p.m.
Saturdays – 9 a.m. to 1 p.m.

Bill Payment Support

1.844.596.1028
6 a.m. - Midnight (7 days a week)

Need Help After Hours?

Please visit our FAQs page or fill out our dedicated support form.


Bill Pay

Our Bill Pay system has many great features to make managing your finances easier.

Note: The new system is not allowing external accounts to transfer to non-checking CFCU accounts at the moment. We are working on a resolution to this issue.

Benefits of the new system include:

  • Improved e-mail notification options
  • EBills delivers bills straight from your biller to you as soon as your bill is ready
  • Easier navigation
  • Option to categorize bills
  • Ability to view check images for Bill Pay Items

Learn more about Bill Pay enhancements by clicking on the video below.

Please note: There is a $15 fee for same day payments (but no fee for next day payments).

All bill payments set up on the current system will transfer over to the new system. In rare circumstances, payees may not transfer over. We encourage you to print a list of your payees before September 18, 2015. Current bill payees will only appear under the primary account holder's login. Registered joint account holders will be able to set up new payees.

 

Account To Account Transfers

With Account to Account Transfers, you now have the ability to transfer funds easily between CFCU and other financial institutions where you have accounts. After September 22, 2015, you will be able to set up your accounts with other financial institutions so that can move money back and forth between the accounts. If you currently have Account to Account transfers set up to move money from another financial institution to CFCU, you will need to set up these accounts on the new system after September 22, 2015.

popmoney™

popmoney™ is our new peer-to-peer payment system. This system will allow you to request and send money to individuals. You even have the ability to send instant payments and customized greetings for special occasions. All you need is their name and email address or phone number.

Learn more about the conveniences of popmoney™ by clicking the video below.