EMV Chip Cards

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CFCU EMV Chip Cards

CFCU has upgraded to chip credit cards & ATM/Debit cards. New cards will be received when old cards expire. These cards will replace your current cards, with improved security. If you wish to receive an EMV chip card before the expiration date, please contact CFCU at 800.522.3535.

About EMV Chip Cards

EMV cards, also known as "smart cards", are designed to help further provide security by reducing fraudulent transactions. In addition to a traditional magnetic strip, the EMV cards contain an embedded microchip that works at chip-enabled ATMs and terminals. This added layer of security means you will be better protected from financial criminals.

EMV F.A.Q.

When will I get my new EMV card?

Your card will arrive when your current card expires. If you wish to request a card before your current card expires, you must contact us at 800.522.3535.

Will my new EMV card work even if the vendor does not support the chip?

Yes, your card will still work as it normally does, but at EMV supported machines it will provide extra security.

Who do I contact if I lose my card?

If you wish to report a lost or stolen card please call 800.522.3535 during normal business hours. Select option 3 when calling after normal business hours.

Can people steal my card information from the chip with a wireless receiver?

No. CFCU cards are contact only, meaning they do not emit any signal. The card must be inserted in a terminal to be read.

Is using the chip card any different than a regular card?

Yes, because of the additional security and encrypted data, the card must be left in the terminal throughout the entire transaction. The card goes in a slot, rather than just being swiped.

Do you have additional questions? Please contact us at 800.522.3535 or through our contact form.